Dromore Doctor Surgery Contact Information Triage Contact Number 02892 692758 Script Line Number 02892 474758

The Practice supports the government's 'Zero Tolerance' campaign for Health service Staff and takes threatening behaviour to any member of staff very seriously. The Practice considers abuse/threatening behaviour to be: • Attempt or actual aggressive/threatening physical actions made towards any member of staff. • The use of aggressive or abusive language, raising of the voice or swearing - that is used as a means to intimidate any member of staff. • Any behaviour verbal or physical, causing staff to feel uncomfortable, embarrassed or threatened. • Social Media - any review left on: Twitter, Facebook, Instagram, or Google Review which names, demeans or threatens a member of staff or the Practice. We respectfully request that any complaint regarding your experience with Dromore Doctors Surgery is directed in writing to the Practice Manager so that we can work towards resolving any issue, this ensures we can respond to your concerns with patient confidentiality in mind. GP Partners Dromore Doctors Surgery