|Telephone Consultations can be requested from 8.30-10.30 am, you will be asked to provide as much information to the care navigators, your request will then be triaged by our clinical team. GP/ANP will advised if you need to visit the surgery.|
Dromore Surgery Contact Information
Dromore Doctor Surgery Contact Information Triage Contact Number 02892 692758 Script Line Number 02892 474758 The Out of Hours Service is in operation from 6pm-8am Monday - Friday, weekends and Public Holidays. 02838399201. We would ask those patients requesting results and Nurse Appointments to wait till after 10:30am daily before calling, you will be deferred if you call before this to allow us to deal with the urgent calls. We appreciate your support in this matter.
Upcoming Important Information – Patients Please Read
Routine Appointments – Up Coming Changes to the operating System, New telephone number for ROUTINE requests is a voicemail service and the number is 02892474002. Patient Access to Routine Appointments From the 16th November Patients will be asked to call and leave their contact details on a voicemail between 9am and 10am Monday to Friday. We will then send you a text message which you will be able to reply to with details of your problem. Once we have received the text message a GP will review the details and decide on the best course of action. This may include issuing a prescription, arranging further investigations, arranging a telephone consultation or sending a booking link for a face to face appointment in the next 2 weeks. What if I can’t receive a text message? We are aware not all patients are able to receive text messages, if they advise us of this when they leave their voicemail we will arrange for a member of care navigation team to contact them to get further details instead. Please refer to the news feed in the drop down menu for further Information – Q & A provided New Telephone phone for Routine Requests – 02892474002 Urgent Care on the day remains the same – 02892692758 - 08:30- 18:00