Signposting

At the Doctors request our surgery now works on a signposting basis

Signposting means that whenever you contact the practice for assistance the receptionist will ask you for some details regarding why you are telephoning the practice, please note that our receptionists have been fully trained on this new system, so when they are asking for a little information on why you are calling, it is in your best interest to explain the best you can, so they can direct you to the right health professional.