- Zero ToleranceThe Practice supports the government’s ‘Zero Tolerance’ campaign for Health service Staff and takes threatening behaviour to any member of staff very seriously. The Practice considers abuse/threatening behaviour to be: Attempt or actual aggressive/threatening physical actions made towards any member of staff. The use of aggressive or abusive language, raising of the voice or swearing – that […]
- Contact Details for the Surgery02892692758 for triage list and nurse appointment 02892474758 for ordering scripts
- Total Patient Contacts during July 20228329 Patients in Surgery 2631 Calls Answered 324 Triage Calls with GPs, Nurses or Pharmacists 332 Face to Face Appointment GPs & Nurses 2928 Scripts Processed 121 sick Lines Issued 281 Hospital Discharges 70 Patients DNA Appointments
- Our July 2022 holiday closure dates and arrangements area as follows: Tuesday 12th July 2022 – closed all day In the event of a medical emergency please contact: Urgent care (GP) out of Hours Service on 02838399201 Wednesday 13th July 2022 – Emergency on Call GP 08:30 – 5:30 GP emergency Line only 07708471567 – we will not be able to check results make appointments or answer any queries from this line please call on the 14th when normal service resumes. (Please note this number only accepts one call at a time and so please don’t leave a message as we cannot respond) Repeat prescriptions/sick lines can be ordered online or by calling 02892474758 Ensure that you order in time for all prescriptions – any ordered during the holidays will not be dealt with until we resume normal service.
- Dromore Doctors Surgery is not equipped to deal with walk in emergencies, if you feel you have a medical emergency then please contact one of the following : Lagan Valley Hospital 02892604643, Craigavon or Daisy Hill Emergency Departments or South Tyrone Hospital Minor Injuries Unit 03001233111. During all other times, please only come to the emergency department with serious, acute symptoms. If you are seriously ill, phone 99 for an ambulance as normal.
- It is now a legal requirement to wear a face mask indoors within the public setting unless you are exempt. Please do not contact the surgery to request a letter to state to you are exempt as we are unable to facilitate this.
- Dromore Doctors Surgery has moved to Skeagh House 15 Banbridge Road Dromore BT25 1NB
- Information for patients ☎️ If you require a ring back from a Doctor or Pharmacists please ring daily from 8.30am, these lists fill up quickly so advisable to ring early, if a GP needs to see you in the surgery they will give you instructions on what to do. During the lunctime period we do operate an emergency line, please only use this method if you have a medical emergency. ☎️ If you need to order a prescription, we ask that you phone it through and press option 2. We will not accept any other requests via this method. Please do not ring and speak to a receptionist to order your prescription as our lines are extremely busy. You can also post your request through our letterbox or via royal mail. ☎️ If you require any type of results please leave your call until late morning or afternoon, this will hopefully help to free up the phone lines first thing in the mornings. ☎️ If you require a nurses appointment for any reason again we ask you to ring late morning or afternoon to book in. 😷 Please wear a face mask if you are coming to the surgery. If you have an appointment made, use the buzzer at the door to advise reception that you are waiting, then you can wait in your car until called or at the surgery door. 😷 Please do not come to the surgery if you have ANY covid symptoms, you will be asked at the door before you are allowed into the surgery. This is to protect our staff and patients, we appreciate your cooperation with this. 📝 All prescriptions are to be collected at either Johnstons or Sterlings chemist and not at the surgery. If you require your prescription to be posted to your home address or another chemist please send in stamped addressed envelopes. The chemists in dromore collect prescriptions twice daily, once before lunch and then again before 5pm.
- Dromore Doctors Surgery Flu Clinic Info • This year’s clinic will be by invitation only – all eligible patients will have or will receive a letter inviting them to attend. •Clinics will run from 9th October 2020 until 23rd October 2020. • The categories are as follows: * Those shielding * At risk over 65 * Over 6 and under 65 – with qualifying chronic conditions • Please only attend if you have received a letter inviting you. • Please bring this letter with you on your allocated day – otherwise we cannot give the injection. • Please only attend at your allocated timeslot. • Please adhere to social distancing rules and we ask that everyone wears a face mask – if you are exempt from wearing a facemask please make this known to a member of staff on the day.
- Please Note: The surgery is working on an emergency only basis on Friday 9th October 2020, due to our Flu Clinic running at another venue. If you require urgent medical assistance please call the surgery and speak to reception and you will be advised on what to do. If your query can wait until Monday please do so, as there will be reduced staff working in the surgery. We appreciate your co-operation with this matter.
- Patient Info
- Face Masks Update 10/8/20
- Sheilding UpdateThe Department Of Health have advised, from 6th July 2020 people who were following shielding advice will now be able to meet up to six people outside of their home, as long as social distancing is strictly observed. All patients currently shielding will receive a letter in due course.
- Updated COVID-19 symptomsYou should self isolate if you develop: a new continuous cough, or fever, or anosmia (a loss or change in your normal sense of smell, which can also affect your sense of taste)
- InformationPlease do not come to the surgery unless you have been told to do so by a member of staff. If you have a pre-arranged appointment, please wait in your car until called or if waiting outside the surgery, ensure social distancing measures are in place. We would ask that you wear a face mask […]
- District Nurse InfoImportant Information Our local district nursing teams have contacted us and request we impress upon our patients the importance of informing them before they visit, if you or a household member have a cough or temperature or suspect you may have covid-19, or if you are in isolation following a suspected or confirmed case. Please […]
- Please NoteThe Surgery will now operate the following Monday to Friday 08.30-10.30 – Emergency treatment and Covid 19 symptons. 10.30-12.30 – Triage for non emergency. 14.00-18.00 – Triage and results. Do not be offended if you are asked to call back, we are trying to ensure we deal with emergency patients. Please use the prescription line […]
- Patient Info – Covid19Please if you are asked to come into the Surgery and you have your own mask, can we ask that you wear it, our own supplies are running low at the minute. Thanks for you cooperation with this matter.
- !!Patient info!!For the foreseeable future there will be no Midwife appointments in Dromore Doctors Surgery. All those who have appointments will be contacted by the Midwife team and arrangements made to see all in Banbridge. The teams contact number is 02840623306. Instructions will be provided by the team to expectant mums.
- !!PATIENT INFO!!We are aware of social media posts regarding everyone getting rescue packs. We are not issuing rescue packs to all asthmatic patients. Rescue packs are not for all patients with respiratory conditions. Only certain patients qualify and they do not substitute getting medical advice. There is significant danger in delaying treatment if someone becomes so […]
- !!PATIENT INFO!!Information regarding sick lines People who are self-isolating due to medical conditions or age – follow Public Health Advice – you can get a self-isolation note for your employer from https://111.nhs.uk/isolation-note. Those who are sick with symptoms of Covid-19 or other reasons self-certify for the first seven days. Those who are sick with symptoms of […]
- !!NOTICE!!From Wednesday 18th March 2020 the surgery will be closed for patients to call in or pre-bookable appointments. If you have a pre-booked Gp or Nurse appointment, a member of staff will be in contact with you first, please do not attend the surgery. If you urgently need seen please phone reception and be prepared […]
- Patient InfoPatients with booked appointments for Routine GP, Routine Nurse and Specialised Clinics should be mindful if they have the following symptoms: Flu like symptoms Shortness of breath A cough High temperature Please check with reception staff prior to attending if you have any of the above symptoms
- Online Booking System!!Please note that we have suspended all online booking appointments have been suspended until further notice!!
- UPDATE REGARDING CORONAVIRUS – 9TH MARCH 2020 – IF YOU HAVE FLU LIKE SYMPTONS DO NOT ENTER THE SURGERY EVEN IF YOUR APPOINTMENT IS FOR ANOTHER REASON.Update Regarding Coronavirus Returning travellers Stay indoors and avoid contact with other people if you’ve travelled to the UK from the following places in the last 14 days, even if you do not have symptoms: • Iran • Hubei province in China • Special care zones in South Korea (Daegu, Cheongdo, Gyeongsan) Stay indoors and […]
- SURGERY CLOSURESPlease note that the Surgery will be closed from 12.30pm on Thursday 12th March 2020 due to essential staff training. If you have a medical emergency please contact 07460177158 between 12.30 and 6pm. After 6pm please contact the Out Of Hours Service on 02838399201. Due to a Public Bank Holiday the Surgery will be closed […]
- Please take note of the following information sent by the Public Health Agency regarding the Coronavirus.
- Please Note:The Surgery will be closed on Tuesday 11th February 2020 from 12.30pm, due to staff training. After 12.30pm the Out Of Hours service will be in operation – please call 02838399201. Thanks for your co-operation with this matter.
- Important Message for Patients Dromore Doctors Surgery is currently changing its Telephone system/supplier. As a consequence the surgery number, 02892692758 is currently out of service. The following Temporary Number will be in operation from 08:30 8th January 2020 – 03300165363. The surgery number will be restored as soon as possible. We thank you for your patience and apologise for the inconvenience this may cause. Out of Hours will operate as normal. The script line will be out of service until 0830 on the 8th January, to order a script please ring the temporary number provided using option 1 from 0830 – 8th January 2020 to order.
- Christmas/New Year Holidays:The surgery will be closed on: Wednesday 25th and Thursday 26th December 2019 Wednesday 1st January 2020 We would like to take this opportunity to wish all out patients a very Merry Christmas and a Happy New Year. Please be mindful of our closure dates and make sure you order your prescriptions in time to […]
- Self ReferralsPlease take time to read the following information on self referrals. By using these services yourself, it should free up some well needed Doctor’s appointment and ring backs. ACCESS TO INFORMATION OVER 65’S If you require any information on the below please contact 02837564300 Monday-Friday 9-5pm. Or out of hours please call 02895049999. Continence Social […]
- SignpostingAt the Doctors request our surgery now works on a signposting basis Signposting means that whenever you contact the practice for assistance the receptionist will ask you for some details regarding why you are telephoning the practice, please note that our receptionists have been fully trained on this new system, so when they are asking […]
- Surgery ClosurePlease note the surgery will be closed from 12.30pm on Tuesday 8th October 2019 from 12.30pm, due to essential staff training. Thank you for your co-operation with this matter. If you require medical assistance please contact the out of hours service on 02838399201.
- InformationDid you know we have 2 pharmacists onsite to help with medication enquiries. You can ring and request a call back from them regarding any medication queries you may have. Also one of our nurses has gained a nurse prescriber qualification she now works alongside the Doctors and can assist with some medical queries, she […]
- Surgery ClosurePlease note that the surgery will be closed from 12.30pm on Tuesday 10th September 2019, due to staff training. If you require medical assistance please contact the out of hours service on 02838399201.
- Urine Samples** Please note that as from Monday 2nd September 2019 we will no longer be accepting urine samples unless requested by the GP or Nurse **
- Telephone LinesPlease be advised that we have over 8000 patients at this surgery. please can we ask for your patience when calling our telephone lines. We understand the frustration of trying to get through at busy periods, our staff try to do a difficult job well, so we would appreciate your co-operation with this matter. Phone […]
- Patient Notice:Controlled Drugs: If you are prescribed, controlled drugs and collect your script at the Surgery you may be asked for identification when collecting your script. If you have a designated person to collect your script as you are housebound then they will be asked to provide identification. You can notify us and we will update […]
- PATIENT APPOINTMENTSDue to a high number of missed GP and Nurse appointments, Dromore Doctors Surgery will be trialing a new appointment system. Routine GP appointments will be released every Monday online, in surgery and via telephone service 09.30am. This will start on the 29th April 2019 for the week commencing 6th May 2019. A limited number […]
