News

Patient information from Monday 25th March Due to the Easter Holidays we will only be dealing with Urgent on the day daily.  We will advise when we have reached safe working levels.  The routine appointment request line has been suspended until after the Easter holidays and will reopen on Monday 8th April so if your… Read more: Easter Message for Patients

Patient Notice We would like to advise our patients of the new protocol for Non NHS forms/Letters with effect from February 2024 If you have a form to be completed or you have a request for a letter, please refer to our new price and guidance to make the process user friendly.  Click on link… Read more: Forms and Letters

Facebook FAQs Information about our trial of a new text messaging booking system for routine appointments. When is it happening? From 16th November 2023 – phone line opens between 0900 – 1000 the number to call is 02892474002 Why is the system being changed? Currently everyone who wants an appointment whether it is urgent or… Read more: Facebook Q&A

The practice is closed from 12.30 pm-2 pm daily, during this time the urgent on call GP can be contacted via the surgery mobile. During this time the GP will facilitate home visits, complete morning clinics and any administrative tasks that need to be done. The nurse will complete any daily blood and sample collection… Read more: Practice Closure

The surgery pride themselves on their timely response to discharge letters and prescription requests from patients and hospitals. We have a surgery population of 8324 this can be challenging at time especially after public holidays. In line with all other surgeries we request 3 full working days to deal with the abundance of requests. If… Read more: Advice to patients

Calls to the surgery from 8.30-10.30 am should be reserved for those requested a telephone triage. We would ask those patients requesting results and Nurse Appointment to wait till after 10.30am daily before calling, you will be deferred if you call before this to allow us to deal with urgent calls. We appreciate your support… Read more: Calls to the Surgery

The Practice supports the government’s ‘Zero Tolerance’ campaign for Health service Staff and takes threatening behaviour to any member of staff very seriously. The Practice considers abuse/threatening behaviour to be: Attempt or actual aggressive/threatening physical actions made towards any member of staff. The use of aggressive or abusive language, raising of the voice or swearing – that… Read more: Zero Tolerance

02892692758 for triage list and nurse appointment 02892474758 for ordering scripts

Important Information Our local district nursing teams have contacted us and request we impress upon our patients the importance of informing them before they visit, if you or a household member have a cough or temperature or suspect you may have covid-19, or if you are in isolation following a suspected or confirmed case. Please… Read more: District Nurse Info

!!Please note that we have suspended all online booking appointments have been suspended until further notice!!

Please take time to read the following information on self referrals.  By using these services yourself, it should free up some well needed Doctor’s appointment and ring backs. ACCESS TO INFORMATION OVER 65’S If you require any information on the below please contact 02837564300 Monday-Friday 9-5pm.  Or out of hours please call 02895049999. Continence Social… Read more: Self Referrals

Did you know we have 2 pharmacists onsite to help with medication enquiries.  You can ring and request a call back from them regarding any medication queries you may have. Also one of our nurses has gained a nurse prescriber qualification she now works alongside the Doctors and can assist with some medical queries, she… Read more: Information

** Please note that as from Monday 2nd September 2019 we will no longer be accepting urine samples unless requested by the GP or Nurse **

Controlled Drugs: If you are prescribed, controlled drugs and collect your script at the Surgery you may be asked for identification when collecting your script.  If you have a designated person to collect your script as you are housebound then they will be asked to provide identification.  You can notify us and we will update… Read more: Patient Notice: